Site Information

Terms & Conditions

Cookies Policy

Terms & Conditions

Welcome to Indigo Live (the “Website”). These Terms & Conditions (“Terms”) govern your use of this Website, and your relationship with the owner/operator of the Website (the “Company,” “we,” “us,” or “our”). By accessing or using the Website, you accept and agree to be bound by these Terms (including any policies referenced herein).

1. Interpretations & Definitions

“User,” “you,” “your” means any person accessing or using the Website.
“Content” means all text, images, data, graphics, video, audio, software, and all materials provided through the Website.
“Services” means any products, content, features, tools, or functionality offered via the Website.

2. Access & Use

2.1 Eligibility. You must be at least 18 years old (or the legal age in your jurisdiction) and have capacity to enter legally binding contracts to use this Website.
2.2 License. We grant you a limited, non‑exclusive, non‑transferable, revocable licence to access and use the Website for your personal, non‑commercial use (unless otherwise permitted).

2.3 Prohibited Uses. You must not:

Use the Website in any unlawful or fraudulent manner;
Attempt to gain unauthorised access to any part of the Website, server, or network;
Use any robot, spider, scraper, or automated means to access, monitor, or copy the Website;
Copy, reproduce, modify, distribute, republish, display, or transmit any Content without our prior written consent (other than as permitted for your limited use). 2.4 Suspension & Termination. We reserve the right, in our sole discretion, to suspend or terminate your access (or parts of it) at any time, with or without notice, for violation of these Terms or otherwise.

3. Intellectual Property

All intellectual property rights (including copyrights, trademarks, database rights, moral rights, etc.) in the Website and its Content belong to us or our licensors. You do not obtain any ownership rights by using the Website, except for the limited licence granted above.

4. User-Generated Content & Feedback

If the Website allows users to post or submit content (e.g. comments, reviews, messages), by submitting you grant us (and our licensees) a perpetual, irrevocable, non‑exclusive, worldwide, royalty‑free licence to use, reproduce, adapt, publish, translate, and distribute that content in any media. We may (but not obliged to) monitor, edit, or remove any content at our discretion.

This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you use our Website and Services. By using or accessing the Website, you consent to the practices described below (subject to applicable privacy laws).

1. Introduction & Scope

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy applies to personal information collected via the Website and any Service we provide.

2. What Personal Information We Collect

We may collect the following types of personal information (as necessary):

Contact information: name, email address, postal address, phone number;
Account information: username, password, profile information;
Transaction data: purchase history, payment details (note: we do not store full payment card data — see below);
Usage data: IP address, browser type and version, pages visited, time spent, referring/exit pages, date/time stamps, device identifiers;
Communications data: any messages, feedback, support requests you send;
Marketing preferences: whether you want to receive promotional communications from us.

We collect information directly from you (e.g. when you fill out a form, make a purchase, subscribe to newsletter) and indirectly via analytics, cookies, log files, and third‑party services.

3. How We Use Your Personal Information

We use your information for the following purposes (only to the extent necessary):

To provide, maintain, and improve the Website and Services;
To process transactions, orders, and payments;
To communicate with you (e.g., for customer support, newsletters, updates, marketing) — only if you have consented where required;
1. To personalise your experience and content;
2. To detect and prevent fraud, misuse, or security issues;
3. To comply with legal obligations, enforce our policies, respond to lawful requests;
For internal business purposes, analytics, and reporting.

4. Disclosure & Third Parties

We may disclose your personal information to:

Service providers, contractors, payment processors, hosting providers, analytics providers, marketing platforms;
Affiliates or related entities;
Regulatory bodies, law enforcement, or courts when required by law or necessary to protect our rights;
Any party in connection with a sale, merger, or reorganisation of our business (with appropriate confidentiality protections).
If personal information is disclosed to overseas recipients, we will take reasonable steps to ensure they handle it in a manner consistent with this Policy and applicable privacy obligations.

5. Data Storage & Security

We store personal information on secure servers and systems with technical, administrative, and physical safeguards designed to protect against misuse, loss, unauthorised access, modification, or disclosure.
However, no electronic transmission or storage is 100% secure — there is always some risk.

Cookies Policy

1. What Are Cookies & Why We Use Them

Cookies are small text files stored on your device (computer, smartphone) by your browser when you visit a website. We use them and similar technologies (e.g. web beacons, local storage) to:

Make the Website function (e.g. keep you logged in, maintain session state);
Remember your preferences (e.g. language, settings);
Analyse how users use the Website (e.g. pages visited, time spent) for performance and improvement;
Provide or enable targeted advertising, analytics, and marketing integrations.

2. Types of Cookies We Use

We may use one or more of the following categories of cookies:

CategoryPurposeExamples / NotesEssential / Strictly NecessaryRequired for basic website functionality (e.g. login, navigation, security)These cookies cannot be disabled if you want to use certain parts of the site.Performance / AnalyticsCollect information about how you use the site (pages visited, errors, etc.)e.g. Google Analytics, internal site analytics.Functionality / PreferencesRemember user preferences (e.g. language, theme, form fields)Targeting / AdvertisingTo serve relevant advertisements or track ad performancee.g. Google Ads, Facebook Pixel, remarketing.

3. Third-Party Cookies

Some cookies are placed by third parties (such as Google, Facebook, analytics providers, ad networks). We do not always control these cookies, but they are subject to the third parties’ policies.

4. Consent & Control

When you first visit the Website, you may see a cookie banner or consent interface (if required). You may choose to accept all, decline non-essential cookies, or manage preferences.

You can also disable or block cookies via your browser settings (usually under “Privacy” or “Security” settings). Note that disabling or blocking certain cookies may break or limit parts of the Website.

5. How Long Cookies Last

Some cookies are session cookies, which expire when you close your browser. Others are persistent cookies, which remain on your device for a defined period (e.g. 30 days, 1 year) unless deleted or expired.

6. Updates to This Policy

We may update this Cookies Policy from time to time. The revised policy will be posted on the Website with a new “Last updated” date, and changes take effect immediately upon posting.

Back